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A few months later, in July, BetterHelp was hit with another lawsuitthis time by Therapy for Black Girls, which sued for trademark infringement after BetterHelp allegedly used the company's trademark in advertising. BetterHelp markets itself as the world's largest online therapy service with nearly 2 million users, according to its website. Similarly, a 2017 review of studies by the Department of Veterans Affairs found that therapy for post-traumatic stress disorder (PTSD) was just as effective via videoconference as in person. Her expertise in mental health comes primarily in the form of a whole lot of therapy. All BetterHelp counselors have a masters degree or doctorate in their field and at least three years and 1,000 hours of experience. All the companys counselors have a masters or doctorate degree and possess at least 3 years and 1,000 hours of experience as mental health professionals. No more waiting days, weeks or even months to find a therapist. BetterHelp uses a monthly membership payment plan, but you can cancel your membership at any time. BetterHelp is also not appropriate if youve been diagnosed with a severe mental illness, are seeking therapy under a court order or dont have a reliable internet connection. A 2019 study assessed the effectiveness of BetterHelp for treating depression. Healthline Media does not provide medical advice, diagnosis, or treatment. . If you dont like waiting hours for a response, you can schedule a live chat session with your counselor. I didnt use messaging, live chat or phone sessions for counseling, but my therapist advised me during each session that those options were available and encouraged me to use them. According to BetterHelp, counselors are licensed, trained, experienced, and accredited psychologists, marriage and family therapists, clinical social workers, or licensed professional counselors. Hannah Owens is the Mental Health/General Health Editor for performance marketing at Verywell. According to BetterHelp, users privacy and confidentiality are of utmost priority. There are many pros when it comes to online or teletherapy. Brightsides additional resources are more self-ledit has a great informative video lesson series, which I found useful, but it didnt compare to the individualized nature of the BetterHelp portal experience. Brightsides messaging feature goes to both your therapist and your care coordinator, and is intended more as a customer service helpline than for actual therapeutic exchanges. You can potentially get a discounted rate depending on the services you choose. The company offers a secure, easy-to-use platform and qualified therapists. We avoid using tertiary references. Brightside also gives you the option of adding prescription medication to your plan for an extra $50 a month, while BetterHelp does not. We discuss how Betterhelp works, what to consider if youre in the market for online therapy, and what would work best for you. Overall, Acadia reported a total of $675.3 million in revenue in the fourth quarter, a 13.8% increase year over year. These cookies . BetterHelp | Professional Therapy With A Licensed Therapist You deserve to be happy. BetterHelp isnt free. Its available in the United States and the United Kingdom. Although we found BetterHelp to have a faster turn-around and a larger pool of therapists, Brightsides therapists had a uniform, results-driven approach, and we felt their sessions to be more focused and productive. In one-on-one counseling, therapists offer common mental health therapies, including: The therapeutic approach is up to you and your therapist. On the other hand, you may not find BetterHelp useful if you: If youre having thoughts of suicide or self-harm, you can access free support right away with these resources: Yes, BetterHelp connects users with licensed mental health professionals who can provide psychotherapy through online channels. Heres what youll do to get signed up. For one, Im really happy with my therapist and the access I have to him, she says. The introductory questionnaire is fairly detailed, asking you: Youll also be screened for depression. Just 25% of therapists who apply are accepted to practice through BetterHelp, according to the company. Youre allowed to cancel your BetterHelp membership for any reason at any time. The cost ranges depending on your location and what treatment plan you opt for, but you can expect somewhere between $60 to $90 a week, billed every 4 weeks. BetterHelp is part of Teladoc Health Inc.. Our website services, content, and products are for informational purposes only. Our editorial content is based on thorough research and guidance from the, Partner Offers feature brands who paid Forbes Health to appear at the top of our list. Combined with the anytime messaging feature, it does make it much easier to contact your therapist, and gives you more options for scheduling when youre busysuch as if you need to squeeze in a phone session while commuting or a live chat session during your childs soccer practice. Get help, you deserve to be happy! Then, we tested the services ourselves, conducted comprehensive data collection research, and evaluated our results with the help of three licensed therapists. At this writing, out of 4,100 reviews on Trustpilot, 84% of BetterHelp users rated the service as excellent, and 9% rated their experience as bad. This usually had to do with the reviewers personal experience with their therapist. You may also begin registration by clicking the Get Started button in the top right corner of the site. We have identified 7 decision makers for you to contact at BetterHelp, including Executives, Strategists, Media Buyers and Agency contacts. BetterHelp is an entirely online therapy service, so there are some key differences to keep in mind when comparing online and in-person therapy. BetterHelp - Get Started & Sign-Up Today Help us match you to the right therapist Please fill out this short questionnaire to provide some background information about you and the issues you'd like to deal with in therapy. BetterHelp is known to have unscrupulous advertising techniques, and is also currently in hot water for intentionally duping investors about its financial situation. At this writing, the platform says it has more than 24,000 licensed therapists and has hosted more than 202 million messages, live chats, phone calls, and video sessions. BetterHelp has an overall positive reputation. The company describes BetterHelp as the "largest online counseling platform worldwide," geared toward helping people dealing with issues "such as stress, anxiety, relationships, parenting,. account registration personal information. The service is generally more affordable than in-person therapy. Brightsides sign-up process is more in-depth than BetterHelpsit gives you a second, more detailed questionnaire that is just for matching purposes after youve already signed up, entered your portal, and chosen your plan. Once youve been matched with a counselor, you can immediately start messaging them in a private and secure chat room. Or, therapists may list a less well-known modality, such as client-centered therapy or psychodynamic therapy as their primary clinical approach. This time around, you are not matched with a therapist, but rather given a wide selection to choose from (I was in New York, and was given 40 different therapists). Even once you subscribe to a plan, you can cancel your membership at any time if youre unsatisfied. I found my online video sessions with my therapist to be as helpful as my previous experiences with in-person therapy. Brightside does not offer the option for audio sessions, but with BetterHelp, audio sessions can be hosted from inside the app or site. Founded in 2013, BetterHelp is the largest online therapy platform in the world, offering virtual therapy with licensed and accredited therapists via chat, phone calls, and video calls. Headquartered in California, BetterHelp has treated nearly 3.2 million people since its founding. With over 20,000 trained, experienced, and accredited therapists covering a wide range of areas - from depression and anxiety to family and couples therapy - it's never been easier to receive personal, professional help when you need it. We include products we think are useful for our readers. The actual click-through process takes less time, and the matching turnaround is also much faster. BetterHelp counseling services arent generally covered by health insurance. Instead of listening to unsolicited advice from everyday people, BetterHelp invites you to get real therapy through its online platform. Read our comparison of BetterHelp and Talkspace. The BetterHelp platform was easy to navigate, and I enjoyed my therapy experience. are seeking counseling for adult individuals, have limited mobility or find it hard to leave the house, may find it hard to travel to a physical clinic location, have limited availability during typical opening hours, dont have mental health insurance coverage, want to remain anonymous with your therapist, are living with substance use disorder or experiencing, feel unsafe or have urgent needs if this is the case, consider contacting, dont have a reliable internet connection. She opted for a video call, which she notes was very straightforward to use and similar to any other Zoom or G-Chat room Ive been in., For her initial appointment with her therapist, they met for an hour. Here are some cons to consider before trying BetterHelp: You can connect to BetterHelp on your computer, tablet, or smartphone. To get you started, BetterHelp asks you to complete a questionnaire about why youre seeking therapy, as well as information about the conditions or issues youre living with, plus your preferences regarding a therapist (i.e., age, gender, religion, language). Our contacts database includes full names, email addresses, specialties, agency relationships and phone numbers, and we verify each contact every 90 days to ensure you have the most current information. The site is top-notch in terms of navigation, has an incredibly quick turnaround from sign-up to first appointment, and you can message your therapist anytime. BetterHelps portal also offers a space to book group sessions, which include mens and womens groups, as well as support groups for loneliness, burnout, parenting, relationships, and many other common stressors you may want to connect with others about. BetterHelp Rakes in $1B in 2022, as Teladoc Plans to Integrate Behavioral Health into Its Chronic Care Strategy - Behavioral Health Business Digital Health BetterHelp Rakes in $1B in 2022, as Teladoc Plans to Integrate Behavioral Health into Its Chronic Care Strategy By Laura Lovett | January 9, 2023 Porapak Apichodilok While Brightside specializes in treating depression and anxiety with both medication and a specific course of cognitive behavioral therapy (CBT), BetterHelp spreads a wider net, offering therapy for many common mental health issues, but no medication. She is a former investigative reporter with more than 25 years of experience as a journalist and writer. Online therapy offers a safe, secure way to interact with licensed therapists. In addition, you can choose to request financial aid from BetterHelp, according to anecdotal sources. Since theres no commuting for online therapy, it tends to be easier to fit into clients schedules than in-person therapy. Trauma (PTSD) can have a deep effect on the body, rewiring the nervous system but the brain remains flexible, and healing is possible. Adjusted EBITDA is estimated within $42-$50 million. {{ tocState.toggleTocShowMore ? However, for those who want to give web-based therapy a try, BetterHelp is a good option. Commissions we earn from partner links on this page do not affect our opinions or evaluations. One reason is that BetterHelp does not give official diagnoses or prescribe treatment. You also get the comfort that comes with being in your own personal space and you dont have to worry about running into anyone you know in the waiting room. Clients who live in remote areas or who have limited mobility or limited access to transportation may be more motivated to participate in online therapy, Zadeh says. Im actually in another country and time zone as my therapist, and she makes it work.. We reached our decision by looking at the companies reputation among therapists and users, the ease of use of the platform, accessibility, additional resources offered, level of care, and professional and ethical integrity. (2019). You can try the service for free for 7 days. Powell was matched with a therapist within a day. To help get you started, heres a list of affordable mental health care options. BetterHelps online therapy sessions may benefit anyone whod like to prioritize and improve their mental health. You can remain anonymous with your therapist if you prefer. Its also hard for an online therapist to pick up on certain facial expressions, body language, or vocal signals that may occur in real-world interactions. Heres everything you need to know. Since 2013, over 30,000 licensed, accredited, and board-certified therapists from BetterHelp's network have helped more than 2,000,000 people face life's challenges and improve their mental health. Psych Central does not provide medical advice, diagnosis, or treatment. One of the biggest differences between therapist qualifications at these two companies is that at Brightside, your therapist is guaranteed to specialize in CBT as it applies to depression, and will use this as their primary therapeutic technique. BetterHelp requires all prospective therapists to submit official documentation of credentials and identity as well as completing a case study and video interview, the company states. A huge part of Betterhelp's advertising strategy has been the use of influencer marketing. Individual For myself Couples For me and my partner Teen For my child Professional, licensed, and vetted therapists who you can trust Financial aid is available to users who cant afford the standard price. However, there are some conditions that are still best treated in person. BetterHelp and Talkspace are both online therapy providers. Knowing hes there is really comforting.. Unlike me, our users slightly preferred BetterHelp over Brightside: 87% of BetterHelp users rated the sites therapist qualifications from good to excellent, while 86% of Brightside users did the same. Verywell Mind articles are reviewed by board-certified physicians and mental healthcare professionals. BetterHelp's live chat sessions are hosted from inside the app or site; Brightside does not offer live chat sessions. Content is reviewed before publication and upon substantial updates. The main upside of online therapy with BetterHelp is that BetterHelp tends to be a more affordable option than in-person therapy. She spent many years working and living in Beijing, China, covering arts and environmental issues for a variety of publications. Information provided on Forbes Health is for educational purposes only. Health Insurance Portability and Accountability Act of 1996 (HIPAA), Frequently asked questions about BetterHelp, kff.org/coronavirus-covid-19/report/kff-health-tracking-poll-july-2020/, Is BetterHelp Covered By Insurance? With online therapy, therapy is made more accessible for many people. As a result, many people experiencing mental health issues turned to online therapy platforms like BetterHelp. For emergency care or a crisis, call 911, as BetterHelp cannot handle such situations. Overall, users were very satisfied with both platforms, and the companies received similar ratings in most categories: 90% of Brightside users rated it good to excellent overall, while 86% of BetterHelp users did the same. Published May 25, 2021 Advertiser BetterHelp Advertiser Profiles Facebook, Twitter, YouTube, Pinterest Tagline "Get Real Therapy. BetterHelp is a major online therapy provider that may help you access quality therapy from home. We read customers comments and looked at how other trustworthy websites scored BetterHelp. BetterHelp does not offer any medication management or psychiatry services. Since BetterHelp is online, there are more therapists to choose from, and finding a compatible therapist may take significantly less time and effort. Yes! Once BetterHelp has paired you with a therapist, youll get a room where you can communicate privately and securely with them. BetterHelp is not a substitute for emergency services. Affordable, Private Therapy Anytime, Anywhere. Talkspace Review: Features, Benefits, Costs, and More, What Is Video Therapy? However, in case an emergency arises during sessions, you will be required to give your contact details when you start therapy. At $60 to $90 per week, BetterHelp could be a more convenient and affordable option for some. Users also rated BetterHelps site slightly higher, with 73% saying navigating the site was easy or very easy. Brightside, on the other hand, has managed to keep its company profile squeaky clean, which, warranted or not, makes me marginally more comfortable trusting them with my personal data. The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content on Forbes Health. Covid19 Support: 25% off your first month of counseling.. experienced journalists and medical experts, Users can be matched with a therapist within 48 hours, Communicate via phone, video, or messaging whenever you feel it's needed, Access to licensed, trained, experienced, and accredited psychologists, marriage and family therapists, clinical social workers, and licensed professional counselors. Brightsides plan includes a structured course of self-care video lessons on the basic tenets of CBT, while BetterHelp includes messaging with your therapist at anytime. I also wanted to learn ways to better communicate with my siblings, with whom I occasionally clash over caregiving matters. Here Are 9 Questions To Ask. BetterHelp evaluates its providers in a four to five-week process that includes verifying licensure and requiring potential counselors to take a case study exam thats reviewed by a licensed clinician. We researched news about both companies, including any controversy around prescriptions or advertising, investor and performance news, and company history. We follow an advertising policy . We include products we think are useful for our readers. Exploring the efficacy of telehealth for family therapy through systematic, meta-analytic, and qualitative evidence. However, some note that their insurance didnt cover their BetterHelp subscription cost. Talkspace vs. BetterHelp: Which Online Therapy Is Best? The company says it offers people the chance to access e-counseling services anytime and anywhere, but you may be curious whether BetterHelp is all its said to be. After reaching out via online message and not getting a response for three days (it was a weekend), I called the company on Monday, and had to wait on hold, and then go through a 10-minute process over the phone that eventually sent a link to my portal that allowed me to browse options for a new therapist. This includes eating disorders and substance use disorders. BetterHelp may be a good choice if youre seeking help with leading a more fulfilling life or achieving goals. If you feel like your thoughts are crowded or foggy, boiling them down into a few sentences can help bring a lot of clarity and understanding.. Be it via phone, text, or video call this global company's goal is to make mental health services more widely accessible. Turgoose D, et al. My therapist was skilled, empathetic and competent. The platform offers therapy and counseling to individuals, couples, teens between ages 13 and 17, and veterans. BetterHelp hosts sessions inside its portal (app or website), giving users more options as to the format of their session. Headspace and Calm are two popular meditation apps. BetterHelp is an excellent option for people seeking online counseling for certain mental health issues. *Please note: When we say basics in the services offered column, we are grouping anxiety, stress, relationship issues, depression, LGBTQIA+ counseling, and grief counseling together. For first-quarter 2023, Teladoc Health anticipates total revenues to be between $610 million and $625 million. However, BetterHelp should not be used if youre in immediate danger or need critical mental health services. While in-person therapy provides only live sessions, generally once a week, BetterHelp provides more frequent communication options.

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