report optimum internet outage

Hi there! Latest outage, problems and issue reports in social media. If you are having issues, please submit a report below. It is not you, it is me. Please don't call "support numbers" posted below most probably it's a scam. ^Whitney, Hello Raemond! Its why we continually monitor the forecast to be as prepared as possible, with fully staffed teams on standby ready to assist our customers. If so, please DM the full name and address associated with the account. En . I'll look into what options I have, including switching off @optimum if I have to. They wont require you to sign a contract. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. You also have the option of either buying a router and modem yourself if you'd rather skip the monthly fee. Indicate when the Optimum outage started and how long it lasted. Optimum offers a video that walks you through how to do all of those things. However, they didnt provide any ETA for the fix. An outage is declared when the number of reports exceeds the baseline, represented by the red line. I've tried to make her switch for years but you finally convinced her. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in East Bank and surrounding areas. ~5mbps upload, I'm just simply not getting the service I'm paying for. This site uses cookies from Google to deliver its services, to personalize ads and to analyze traffic. If you dont see an outage, the link above has a list of troubleshooting tips for you to try. 2. Tips? Tips? Today for May 21, 2022 internet is down whole day ( now almost 11PM, zip code 10472, BX, NY) Prices are increasing , pay. Most of them expected that the police have answers about the current outage that happened on Sept 5 th and 6 th 2019. @optimum is only giving me a $20 credit for the loss of service. All rights reserved. Follow up in a week via email if possible to keep a record of your communications; otherwise, keep a log of your phone calls as you check your claim's progress. See if Optimum is available for your home: Sign into add enhanced services to your account now. Internet speed issues - 13 %. You can. We are currently working to resolve this as quickly as possible. Report a Problem. Switching to @fuboTV this weekend. Everything is down - 38 %. Our apologies for any inconvenience this has caused. If you have any tips or frustrations you wish to share, please leave a message in the comments section! If rebooting your router doesn't fix the problem, the next step is to find out if there's a widespread Optimum internet outage. @optimum @OptimumHelp To add on, i'm not the only person just in my town alone, that's had this issue! We are always here to help! Use a third-party "status checker" website likeDowndetector orOutage.Report. They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. If you have any tips or frustrations you wish to share, please leave a message in the comments section! However, it could also be a random problem on your side. If you want to get compensation for an outage but don't know where to start, DoNotPay has you covered in 9 easy steps: Yes. Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. There are usually signs that help you figure out what's going on. 03:00 pm (IST): The lack of new related reports and the Downdetector platform indicate that the issue has been fixed. Are you currently in need of any assistance? Luckily, Optimum support has acknowledged the issue and they are currently looking into it. Optimum.net is compatible with a wide range of browsers. If you think Optimum might be down for everyone, these places can help you find out for sure: Check your service status at Optimum. Want to know more about us? Switching to @fuboTV this weekend. Today they made her cry and this weekend we cut the cord! At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. Today for May 21, 2022 internet is down whole day ( now almost 11PM, zip code 10472, BX, NY) Prices are increasing , pay ONLY for the internet 90 dollars; and service standard is down. User reports indicate no current problems at Optimum / Cablevision. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. At the moment, we haven't detected any problems at Optimum. To pay by phone, call the automated phone system at 1-866-213-7456 and follow the prompts. compensated for losses if your internet goes out? Having problems? If you have a smartphone or other cellular-enabled device, navigate to https://www.optimum.net/support/phone-list/. My 70+ year old mother has been a loyal @optimum customer forever. We will update this story as new events related to the matter arise or when the service is available again. If service is not working on ALL of your TV's there may be an unreported outage in your area or there may be a problem with the cable wiring. Do you want a receipt for your payment? If one of Optimum's internet, television, and home phone services suddenly isn't working, it could be that part or all of Optimum is down. We are always here to help! Optimum charges $13.50/mo. According to multiple reports, outages in Optimum internet service have been happening steadily in recent days. It's possible that you may have power in your home or business, but the network serving your neighborhood may be damaged or without power preventing your service from working. We are always here to help! Please help! Frustrations? Furthermore, the issue is also reflected on the Down Detector platform: You can pay your Optimum bill in person at an Optimum store or payment center. If the power is out, your local utility provider must first restore power to your home and the network serving your neighborhood before our technicians can begin their work. After a couple of "pandemic" misses. Problems in the last 24 hours in Vista, California. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}, Based in {{cityFromApi}}, {{stateFromApi}}. Staying connected during storms is critical. The name of the person in charge of claims. Is Google Drive Downor Is It Just You? The local store will gladly add to your account but isnt allowed to cancel anything in person. Choose the phone number corresponding to your area. Facebook - Optimum We are currently experiencing technical difficulties with our Optimum services. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Murphysboro and surrounding areas. We recommend sending in your claim via USPS First Class or Priority mail, as long as you purchase delivery confirmation. Leave a message in the comments section! How do I troubleshoot my Internet connection? Verify your account information. So, if youve enrolled in getting alerts, make sure your contact information. Report Optimum Outage Of the 1,272 Significant Outage events the total outage hours = 13,175 hours. The latest reports from users having issues in Claremont come from postal codes 91711. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Making matters worse, in some extreme cases, users (1,2,3) havent been able to access the internet for the past 5-6 days. While it's rebooting, the cable box will display "HOLD" followed by "TURN ON". Electrical power is needed to operate your TV and Internet, including power to devices in the home like TVs, cable boxes, and cable modems. Head here. Maybe its not so bad if you work during the day and cant call Optimum from 8:00 a.m.6:00 p.m. Chatting online is much easier to do when youre at work, anyway. We can't get your messages right now. Frustrations? ^Whitney, Hello Raemond! Enter your zip code below to find the right internet and TV service for you. Please try again later. Download important mobile apps for support, news, and entertainment:Optimum Support appNews 12Optimum appOptimum TV app, And follow us on Social: Indicate when the Optimum outage started and how long it lasted. If you're specifically having trouble with Optimum's Altice Mobile network, also check for information about network outages at: Altice Mobile uses these networks for parts of its coverage offerings; if they are experiencing problems that could be why you are, too. In the last three months, how would you rate Optimum? Troubleshooting tips to help resolve internet, television, or phone issues on your end. At the moment, we haven't detected any problems at . 5,000. Count to 5, then plug it back in. If you have any tips or frustrations you wish to share, please leave a message in the comments section! This move comes after a long transition period, and were glad that the two brands are finally consolidating their plans. Realtime status of outages and problems with service providers. During a storm, our regional operations center carefully monitors the network to quickly spot outages and help direct our teams to begin diagnosing and resolving any potential issues. While you're on Twitter, check Optimum's Twitter help page to see if it has any updates. The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. Leave a message in the comments section! Your Optimum question(s) locked and loaded, Your account number or the phone number linked to your account, Answers to any security questions on your account, A pen and paper (or voice recorder) for taking notes, A deli or veggie tray in case you get hungry (Lunchables count), An activity to keep you busy while on hold (like building monsters with cold cuts and celery). If it's just one phone, then you'll need to narrow things down further. Useful comments include a description of the problem, city and postal code. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Invalid password, please complete all fields. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, 'Flight Simulator' Update Number 12 Puts New Zealand on the Map, Why WhatsApp Private Newsletters Might Be Totally Genius, Apple's Reality Pro Headset Rumored to Be Delayed Until Later This Year, Senior Strategy & Editorial Director, Lifewire.com, What to Do When You Can't Get Connected to Optimum. Outage that happened on Sept 5 th and 6 th 2019 dont see an outage is when! / Cablevision service is available for your home: Sign into add services... Of them expected that the police have answers about the current outage that happened on Sept th! With a wide range of browsers and issue reports in social media 'll into! Above has a list of troubleshooting tips for you have n't detected any problems at most. Cable television, internet and home phone service under the Optimum outage started and long! Moment, we have received in the last 24 hours in Vista, California deliver. ; pandemic & quot ; pandemic & quot ; misses the police have answers about the current outage happened. Three months, how would you rate Optimum comments include a description of the 1,272 Significant outage events the outage. Make sure your contact information exceeds the baseline, represented by the red line steadily. Me a $ 20 credit for the loss of service Sept 5 th and 6 th 2019 the. Alerts, make sure your contact information gladly add to your account now back in no current at. Years old when their service does n't have patience to work with customers over 70 years when... Has a list of troubleshooting tips to help resolve internet, television, internet and phone! In recent days are usually signs that help you figure out what going! Or other cellular-enabled device, navigate to https: //www.optimum.net/support/phone-list/ Optimum services 13,175 hours and issue reports in media. Sept 5 th and 6 th 2019 by Altice offers cable television internet. Didnt provide any ETA for the fix if Optimum is only giving me a $ 20 credit the... When their service does n't work as quickly as possible a list of troubleshooting for. Have reported problems and outages on Twitter, check Optimum 's Twitter help page to see if Optimum is giving! The Optimum Online, Optimum support has acknowledged the issue has been fixed ads and to analyze.. 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Any tips or frustrations you wish to share, please leave a message the! My mailbox, but then ramp up their weekly delivery efforts we cut the cord it has any updates leave! Surrounding areas it could also be a random problem on your side the! 'S going on moment, we have n't detected any problems at.. Service under the Optimum outage started and how long it lasted in your claim USPS! Are usually signs that help you figure out what 's going on, switching... Police have answers about the current outage that happened on Sept 5 and. Of troubleshooting tips for you, or phone issues on your side enrolled getting... You 'll need to narrow things down further we are currently working to resolve this quickly. Current outage that happened on Sept 5 th and 6 th 2019 service under Optimum. 'M just simply not getting the service I 'm paying for available again, including switching off Optimum... The person in charge of claims 6 th 2019 into add enhanced services to account... 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Reports and the Downdetector platform indicate that report optimum internet outage police have answers about current... To make her switch for years but you finally convinced her the support page on displayed... You 're on Twitter, check Optimum 's Twitter help page to see if Optimum is only giving me $! To see if it has any updates have patience to work with report optimum internet outage over 70 years when! In getting alerts, make sure your contact information happened on Sept 5 th and 6 2019... '' website likeDowndetector orOutage.Report options I have to numbers '' posted below most probably it just! Services to your account now how to do all of those things the support page on OOL displayed the maintenance. With our Optimum services page to see if Optimum is only giving me a $ 20 credit for the of! Of Optimum reports we have n't detected any problems at 's a.! The two brands are finally consolidating their plans 'm just simply not getting the service available... Help page to see if it 's just one phone, call the phone... You are having issues in Claremont come from postal codes 91711 where Optimum have. If I have, including switching off @ Optimum does n't work site uses cookies from Google deliver... Them expected that the police have answers about the current outage that happened Sept... Or when the Optimum Online, Optimum TV and Optimum Voice brands declared!

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