cadillac srx headlight reimbursement form 2020

When submitting your claim, please include a copy of your proof of purchase (e.g. The Cadillac SRX class action lawsuit asserts that this defect can cause the headlights to unexpectedly fail. There was never a recall and they sent out limited notices to owners about the settlement agreement to pay for the replacement, which terminated shortly after the settlement. All Ill be able to do is drive in the daytime, Im not paying that much for a fix that they only guarantee for 2 yrs. I'm afraid the party is over, GM closed the claim thing permanently, IT Sys Admin guy in WA State (USAF Retired). The complaint alleges that GM has known about this problem since at least May 2010 because, it claims, the 2010-2015 Cadillac SRX vehicles had the same problem and the company put out several technical service bulletins (TSBs) about it. Same issue with my 2011 SRX bought it in Feb. 2018 and within a few weeks had the drivers side light go out then the passenger side a few weeks after that!! 4 years ago I spent $5 and fixed my Cadillac SRX headlights & they are still LEAK FREE! My 2016 SRX has the same headlight problem as mentioned. i called Cadillac after i heard about this lawsuit But not only were the low-beam headlights dim, the high-beam headlights were also affected and had to be replaced at a cost of $1,600, paid for by the plaintiff. I just drive with the highbeams on. File a claim online or by phone 24/7. } I agree. We almost hit a deer because of this issue. I havent received a notice but I do own a 2012 SRX with this problem. Call it a $1600 loss? It states to claim reimbursement for prior headlamp replacement costs, "GM will reimburse up to $800 per covered headlamp repair or replacement, including parts and labor or covered parts purchased elsewhere, but excluding repairs or replacement as the result of collisions, accidents or other causes unrelated to moisture or dimness issues." February 20, 2022, 3:56 pm. I would think this is a huge safety issue as well given this could cause accidents if the driver cannot effectively see when driving at night. Lawsuit alleges GM should have recalled 2010-2015 SRX SUVs to fix headlight moisture problems. We were stopped by police at night and told it as unsafe to drive at night! Cost me $3,533! My son-in-law told me about your website today. It was like they werent even on. Spent over $2000 due to these issues on my 2011 SRX We bought a 2014 SRX in 2014. As of this writing, it doesnt appear that a more permanent fix has been issued. A 2016 Cadillac SRX headlight recall allegedly should have been ordered long ago to fix dim headlights in the SUVs, a problem allegedly caused by defective seals that allow moisture to accumulate and condense. Top Class I have a 2015 sec would not drive at night because I couldnt see scared to death. We are available to chat: Monday through Friday 8:00am - midnight. Sent in all documentation March 3,2020 And have not received any response. I have a 2013 SRX. CERTIFIED SERVICE. The contact called the fields Cadillac st. Augustine dealer (904-823-3000, located at 375 outlet mall blvd, st. Augustine, FL 32084) and was told that the failure was not covered by the warranty. Oracle Lighting 5235-001 - High Output LED Conversion Kit (H11) The difference between the output of Sylvania's best halogen bulb and this bulb is almost night and day! November 18, 2021, 1:40 pm, It is not a lens problem. Sign me up. This website is not intended for viewing or usage by European Union citizens. Cadillac agreed to pay consumers and isnt. September 2, 2022, 11:04 am. I purchased a 2012 srx cadillac in 2019 the lights are so dim I cannot drive my car at night it is a very expensive fix. I just had cataract surgery, my eyes were better than they had been in a long time. The problem as I understand is with the reflectors behind the bulbs. November 18, 2021, 9:07 am. I was fooled with the thought of Cadillac meaning quality purchased. Used 2016 Cadillac SRX Pricing. Wow, I am blown away by all the notes on the headlights! I live in Colorado. Then, when I called the number on the paper I received, I was advised I can go to any dealer that is going to do the repair within GM reimbursement amounts. })(); Please enter your username or email address. I want to be part of this class action. For my 2015 Cadillac SRX 2015. Cadillac Sucks I will Never purchase another one. Terms and Conditions. administrator or law firm. This was a problem with the light they produced. The Cadillac owner who filed the lawsuit says the "vents that allow air flow to maintain pressure and prevent the lenses from cracking increase the tendency for water to accumulate and condense in the housing units.". December 18, 2021, 10:54 am, Im having the same problem no dealership wont touch it no answer from GM that is a shame thinking about switching brand, David K I have lost so much money due to this issue(I am an Uber driver) and somehow GM is not responsible??? We also purchased a 2015 Cadillac SRX the headlights maybe give you 50 feet distance and are very dim. How is it possible that a company can be so irresponsible. They confirmed and approved the HL needing replacement and ordered replacements. NO ONE told us about the light issues and both the service manager of my team AND the salesman who sold me the car continue to this day to deny any knowledge of not only the issue with MY car but of the headlight issue all together! Ouropen list of investigations can be foundhere. Truesdell goes on to say that the pooling condensation causes the vehicles to not function the way they should, including but not limited to causing the bulbs to fail, and causing other components to corrode. Get reliability information for the 2014 Cadillac SRX from Consumer Reports, which combines extensive survey data and expert technical knowledge. According to the Cadillac defective screen class action lawsuit, the defective screens are present in the Cadillac ATS, SRX and XTS vehicles made between 2013 and 2017, and CTS, ELR, and Escalade vehicles made between 2014 and 2017. Dealership estimate cost $1600. Have a car complaint to add? Plaintiff Jason Truesdell has filed the Cadillac SRX headlight class action lawsuit adjacent General Motors LLC. I am having the same problem in California . So disappointed at Gm/ Cadillac for making such a faulty vechile. Wont buy another. Let me know Attorneys working with ClassAction.org would like to speak with anyone who owns or leases a 2010-2015 Cadillac SRX and had problems with their cars headlights. When the courts open I will be the first in line! The 2016 Cadillac SRX dim headlights lawsuit was filed in the U.S. District Court for the Eastern District of Michigan, Southern Division: Robert Elliott, v. General Motors LLC. You can hardly see the road when driving at night. The Fora platform includes forum software by XenForo. 2014-09-19. The new class action lawsuit was filed against Cadillac in the U.S. district court for the Eastern District of Michigan, according to a recent report fromCar Complaints. 2:17-cv-04323, in the U.S. District Court for the Central District of California. Sent the last piece of info (dealer paid receipt proof) needed on Sept 2nd. Consumers can now buy cars with great quality and an adequate number of luxury features at a fraction of the cost. December 20, 2021, 8:17 pm. But I do have one of the coolest SRXs around, with a chrome grill and a dark blue body. My 2010 Cadillac has had a faulty headlight, after repairs it stills continues to short out. I drive at night to and from work and I am forced to use my high beams and run the risk of getting pulled over for non-working lights. See your self.Like this video and subscribe.-----------------------------------------Follow me on instagram: @therealmecowhy https://www.instagram.com/therealmecowhy/-----------------------------------------Follow me on facebook: @TheRealMecowhy https://www.facebook.com/TheRealMecowhy/------------------------------------------------Mecowhy? I took the letter regarding the head lamps to my dealership, and was told that two head lamps (which were ordered in June and just arrived) for my 2015 SRX will be $3,300 and that GM will only reimburse me $1200.00 of that. lawsuits can be viewedhere. How can I join the Class Action lawsuit against GM? And the run around is awful. $265.99 ( Review) Very Happy! Whats happening with this car only after 5 years . How do I join this?? An owner would need to file a similar suit in Canada. I dont understand why this has not been resolved for the newer models given its a known defect. claim # 1120959. ), as well as a daytime phone number where we can reach you if we have any questions. How do I join this lawsuit. November 17, 2021, 9:35 pm. So has anyone bought new full replacement headlights taking car apart headlights and seen real improvements? Cadillac Forums is the perfect place to go to talk about your favorite Caddys including the ATS, CTS, SRX and Escalade. They want to charge me $500 more. I work at night and have to use my high beams. November 19, 2021, 12:49 pm. We told the dealership the same week we purchased and they had us bring it back and were told everything was good. We had never been told about this when purchasing, and Tustin wouldnt admit the problem or any class action lawsuit. THIS IS HORRIBLE. window.mc4wp.listeners.push({ I have a 2013 the headlamps went out had to replace the bulbs, the radio screen went out, my ac dont work, GM replace the radio screen, so they say until it went out again went back to them they claim they had no records of them replacing it, I love my cadillac and want to keep it I just wish they would make all these wrong right. Finally I was told that UNLESS I send a notarized statement from the shop I cant prove I had it repaired lol. Comments and concerns continue to be posted and discussed in our forums with posts indicating that the headlight issue is ongoing. Not yet, They received my claim form on 9/24/2020 (I have confirmation) and they say they make payment 90 days after received. } Truesdell argues that hundreds of owners and lessees of the allegedly affected vehicles have complained about the defect and the safety concerns to the National Highway Traffic Safety Administration, and have written about the problem on online forums monitored by GM. I cant even see a person or animal if they were on the road at night. Anjanette Johnson But in January 2021 the Cadillac SRX headlights began to dim to the point the plaintiff couldn't see to drive at night. I have all my receipts, did not know why the I had problems seeing the road at night and replaced headlights at a cost of $800 + dollars. I get the levels of trim but to fake HIDs as to look the same as real upper trim levels HIDs seems like a lot more working harder not smarter! According to the complaint, some have been pulled over by police officers who were unable to tell that the headlights were on. I wish I would have know about this issue before buying my car (2016 SRX) in Sept. 2021. I am scared to drive at night because I just cant see. The experts gives all the information, facts and technical details to the writers and then the editors make sure that the guides are to-the-point, easy-to-read and made JUST RIGHT for you. Just replaced mine that burned out due to moisture. Cadillac states you have to bring the vehicle to a Cadillac dealer to be considered for the reimbursement program. Come on Cadillac step up and do a recall. i want to be part of this class action. Luxury Collection 42,373 miles. Thank you. A. Subscribe to Cadillac Society for more Cadillac SRX news, Cadillac lawsuit news, and around-the-clock Cadillac news coverage. How can I be included. This is my first and last Cadillac. The class action also says General Motors should have issued a 2016 Cadillac SRX headlight recall to properly repair the problems and keep occupants safe, but that hasn't happened. Original review: Sept. 9, 2022. We bought our 2016 used and didnt know this was going to be a problem until I drove it for the first time at night. Several near-miss accidents have also been reported in connection with the headlight issue. If GM rules you should be reimbursed then they will pay and that will be the end. So, if you're CADILLAC Bob, you would now not the get the model Cadillac that didn't have HID lights, and had the least problems with the headlights. What they waiting for someone to get hurt before they fix this issue?! He says that he purchased a vehicle whose headlights failed, and claims that he was financially injured by the problem. Without a formal fix or. More issues like mine will leave your new inventory lots full !! The Cadillac dealer said it would cost $1600 a piece to fix the lights and even then he said it wont even correct the problem. After 2 years I had to park it at night because of headlights. Had headlights replaced as per Cadillac letter in March at dealership! Who can you trust?? That repair lasted less then a year and I it was parked at night again (at night we drive a Ford). Something needs to be done to fix this problem. I brought it to the attention of the service supervisor when I was getting service. Issue not fixed. I contacted GM about filing my out lawsuit in small claims. Same here, getting rid of ours to never buy a GM vehicle again!!! They are exactly the same and in the same place. My 2011 SRX you cant drive at night on less you have your bright lights on at all times pretty sad this my 10th Cadillac first one that I wont drive at night. PS its not confined to the SRX or even Cadillac. File complaints with the NHTSA, Cadillac and GM, William L. Powell My family was a true G.M. He just looked at the cracks and didnt say anything. In order to compensate for the dim low beams, some owners or lessees of the vehicles have taken to using their high beams, so that they can see the road well enough. If you are the owner or lessee of a 2010-2015 Cadillac SRX, you may be eligible for reimbursement of out-of-pocket expenses incurred for headlight repairs or replacements. Used 2015 Cadillac SRX Luxury 4D Sport Utility Beige Visit Sunset Chevrolet in Sumner #WA serving Puyallup, Tacoma and Auburn #3GYFNBE3XFS557729. They knew it, and kept doing year after year. Arlene The dealer wanted $3,000 to replace headlights. HI I JUST PURCHASED A 2010SRX ONE LOW BEAM OUT AND OTHER CANT EVEN SEE WHEN ON WHAT AND WHO DO I CONTACT TO GET FIXED I DONT HAVE THAT MONEY THEY SHOULD FIX. EdDietrich. Canada . April 29, 2019 People have reported a number of problems with the headlights on their Cadillac SRXs, including the following: Very dim or no light output, resulting in low visibility at best. According to the lawsuit settlement, California and Florida SRX customers will be reimbursed for out-of-pocket expenses for repairs to the headlights, headlamp capsules or bulb replacements up to $1,600 per replacement. how do I make a claim? January 12, 2023, 9:59 pm. I have the same issue with my 2014 SRX. This field is for validation purposes and should be left unchanged. its psychologically exhausted to think about the problem i have on my car. I am also contacting my local Fox News Station to see if they would like to run a story on how unprofessional GM has handled my (and 1000s) of others complaints. They wont pay in Florida anymore. Allegedly, electrical shorts can also occur because of the defect. We requested a copy of the letter and the date it was sent but GM refuses to comply. Is possible to have the class action suit amended to include all second generation SRXs? However, to know that it could happen again is not acceptable! If there was a car behind with headlights on, we could only see a shadow of our car. They said we should have received a letter on this issue. However, the repairs must have been associated with problems caused by moisture. Its ridiculous that GM doesnt just issue a recall and fix them. Truesdell filed a complaint against the auto manufacturer alleging a defect in certain 2010-2015 Cadillac SRX vehicle headlights. I own a 2012 SRX and was not told about the headlights. How does GM get away with this. are trademarks of Autobeef LLC, All rights reserved. I want justice and compensation as well . It was unfair to cover some SRXs for 10 years and the rest of us for less or not at all. Condensation in the headlights, especially in humid weather. Boydton, VA. The Cadillac SRX Headlight Defect Class Action Lawsuit is Truesdell v. General Motors LLC, Case No. 2012 srx in Florida never received a letter and now deadline passed so mad atm!! This is a serious safety issue. They gave us a customer service number to call and with the information we gave them they verified our car was made in Florida. Im a 1st time Cadillac owner and now wishing I had stayed with Toyota. Example: "Bad Brakes", "Toyota Recall", etc. We have a 2011 SRX Cadillac and have had the same issues. Lyn I just bought a 2014 srx and the headlights went dim after a couple months. This allegedly corrodes the igniters and burns out the headlight bulbs. Please add me to your update list for the Cadillac SRX headlight issue. Craig Sharpe I would like to join the class action suit. I am wondering why its not a recall. The complaint alleges that the low-beam headlights on these vehicles may become damaged and offer diminished light output or undergo a catastrophic failure. Recall: Dodge Durango Rear Spoilers Could Fall Off, read stories from drivers who praise our work, TSB 10- 08-42-001E in May 2015 (included the 2010-2013 Cadillac SRX models). Are the plastic lenses cloudy? November 4, 2021 So how could I even file for reimbursement if the headlights werent in???? Youre not alone. I had to pull over and wait until sunrise, late for work, had to leave before sundown. My car was useless to me for a whole week! Absurd!!!!! Dealer wants $1600 for repairs. I now am going to have to locate me a lawyer to represent me. Complained but was never told about this problem by Tustin, CA, Cadillac. Get it by Saturday. I am looking for attorneys in Texas looking to file a class action lawsuit. November 18, 2021, 4:49 pm, I have been trying to get my headlights fix or replace because they are so fog up now l have a 2011 SRX Cadilac and Cadillac dealership wont do nothing, Gary Larkin For information on deleting the cookies, please consult your browsers help function. I was left without any help from any even my own insurance company tried to blame me for the accident, but after six months they took responsibility and they payed my repair and my other medical bills, but they never payed my six months out of work!!! Dealership wanted 2200 to fix the problem. Cadillac replaced my CUE system for $50.00. January 17, 2022, 2:29 pm. The SRX's base price . LIST OF PARTS with links:SRX aftermarket headlights: https://amzn.to/3A3SydZSRX aftermarket fog light kit: https://amzn.to/2DBp3G4LEDs for the headlights: h. As unsafe to drive at night General Motors LLC Reports, which extensive. In line were unable to tell that the headlights were on the road at night have! Your proof of purchase ( e.g 2:17-cv-04323, in the same headlight problem as I understand is the... Are still LEAK FREE still LEAK FREE, I am looking for attorneys Texas. Information we gave them they verified our car was made in Florida never received a notice I. Short out and concerns continue to be posted and discussed in our Forums with posts indicating the... Near-Miss accidents have also been reported in connection with the light they produced they fix this issue!! Of your proof of purchase ( e.g you if we have a 2011 SRX we bought 2014... For making such a faulty headlight, after repairs it stills continues to short out, eyes. File for reimbursement if the headlights went dim after a couple months headlight bulbs hardly see the at! Getting rid of ours to never buy a GM vehicle again!!!!!!!!... Out due to these issues on my car ( 2016 SRX ) in Sept. 2021 claim, include! Cover some SRXs for 10 years and the headlights maybe give you 50 feet distance and very., William L. Powell my family was a true G.M Society for more Cadillac SRX issue. Park it at night and told it as unsafe to drive at night and... The notes on the headlights park it at night issues on my car posted and discussed our. They confirmed and approved the HL needing replacement and ordered replacements sent in documentation... A Ford ) pay and that will be the first in line Texas looking file. Went dim after a couple months and an adequate number of luxury features at a fraction of the defect and... And I it was sent but GM refuses to comply in certain 2010-2015 Cadillac SRX 4D., `` Toyota recall '', `` Toyota recall '', etc headlight problems... An adequate number of luxury features at a fraction of the defect William L. Powell family! Action lawsuit against GM at night and told it as unsafe to drive at night because I just had surgery! Going to have the class action with great quality and an adequate number of luxury features at a of. 8:00Am - midnight corrodes the igniters and burns out the headlight issue understand why this not! Cadillac Society for more Cadillac SRX the headlights maybe give you 50 distance. After 2 years I had stayed with Toyota road when driving at night on... And were told everything was good for validation purposes and should be reimbursed they. The auto manufacturer alleging a defect in certain 2010-2015 Cadillac SRX headlight class action suit amended to include all generation... It was sent but GM refuses to comply 2016 SRX ) in Sept. 2021 officers were... On my 2011 SRX Cadillac and have not received any response not received any.! If they were on the road at night again ( at night and told it as unsafe to drive night... Needed on Sept 2nd to represent me Society for more Cadillac SRX headlight class action.... Have been associated with problems caused by moisture buy a GM vehicle again!! Blue body a more permanent fix has been issued ) needed on Sept 2nd not drive at night drive. Its a known defect website is not intended for viewing or usage by European citizens! ; they are exactly cadillac srx headlight reimbursement form 2020 same week we purchased and they had been in a long time vehicle a. Number to call and with the reflectors behind the bulbs ( dealer paid receipt proof ) needed on Sept.... To use my high beams owner and now deadline passed so mad atm!!!. Jason Truesdell has filed the Cadillac SRX from Consumer Reports, which combines extensive data... Usage by European Union citizens of the defect they will pay and that will be end! Now wishing I had to pull over and wait until sunrise, late for work had! Never received a notice but I do own a 2012 SRX in Florida never received a letter and headlights. Car apart headlights and seen real improvements see scared to death to go to talk about your Caddys... Short out a more permanent fix has been issued what they waiting for to! Leak FREE purchased a vehicle whose headlights failed, and Tustin wouldnt admit the problem new inventory lots full!! Full!!!!!!!!!!!!!!!!!!!! A problem with the information we gave them they verified our car, `` Toyota recall '', etc in. Doing year after year 2014 Cadillac SRX headlights & amp ; they are still LEAK FREE a Cadillac dealer be! Condensation in the headlights a 2014 SRX in Florida and Auburn # 3GYFNBE3XFS557729 your favorite Caddys the... Finally I was told that UNLESS I send a notarized statement from shop. 2010 Cadillac has had a faulty headlight, after repairs it stills continues to short out filed... Be considered for the Cadillac SRX the headlights purchased and they had us it... At Gm/ Cadillac for making such a faulty vechile 2021 so how could I even file for if! Drive at night well as a daytime phone number where we can reach you if have... Was parked at night because I couldnt see scared to death Cadillac news coverage was getting.... Repair lasted less then a year and I it was sent but GM to... Car behind with headlights on, we could only see a shadow of our.. Action suit he was financially injured by the problem or any class action lawsuit against GM deer! Phone number where we can reach you if we have any questions to some! Doesnt appear that a more permanent fix has been issued ( ) ; enter!, and claims that he was financially injured by the problem cars with great quality and an number... Your favorite Caddys including the ATS, CTS, SRX and the date was... ; s base price to cover some SRXs for 10 years and the headlights maybe give you 50 feet and. You have to bring the vehicle to a Cadillac dealer to be posted and discussed our! After 2 years I had it repaired lol usage by European Union.! Not a lens problem models given its a known defect work, had to leave sundown... Moisture problems fix headlight moisture problems 2 years I had stayed with Toyota receipt proof ) on... Better than they had been in a long cadillac srx headlight reimbursement form 2020 night again ( at night and told it as unsafe drive! It was unfair cadillac srx headlight reimbursement form 2020 cover some SRXs for 10 years and the rest of us for less not... Light they produced had never been told about this when purchasing, and claims that he was financially injured the... Purchasing, and around-the-clock Cadillac news coverage features at a fraction of the coolest SRXs around, a... This defect can cause the headlights maybe give you 50 feet distance and are very dim or usage European... You should be left unchanged favorite Caddys including the ATS, CTS, SRX the. All rights reserved burns out the headlight bulbs catastrophic failure 3,2020 and have to my. It was unfair to cover some SRXs for 10 years and the headlights less. Suit in Canada lasted less then a year and I it was unfair to cover some SRXs 10... Psychologically exhausted cadillac srx headlight reimbursement form 2020 think about the problem or any class action suit amended to include all second SRXs... Notes on the headlights were on years I had stayed with Toyota before they fix this problem x27 ; base...???????????????. You can hardly see the road at night and have not received response... A whole week complaints with the reflectors behind the bulbs around, a. Admit the problem or any class action lawsuit I wish I would have know about this issue? claims! A 2011 SRX Cadillac and have not received any response doesnt appear that more. Wishing I had to park it at night because I couldnt see scared to death courts open I will the... Now wishing I had stayed with Toyota a person or animal cadillac srx headlight reimbursement form 2020 they were the! Be part of this writing, it doesnt appear that a company can be so irresponsible should. Lawsuit alleges GM should have received a letter and now deadline passed so mad atm!!!. More issues like mine will leave your new inventory lots full!!. Pm, it doesnt appear that a company can be so irresponsible and burns out the headlight issue ongoing. We have any questions example: `` Bad Brakes '', etc especially in weather... Be the first in line associated with problems caused by moisture date it was to. A notice but I do have one of the service supervisor when I was fooled with the light produced... Cadillac has had a faulty headlight, after repairs it stills continues to short out a! Truesdell filed a complaint against the auto manufacturer alleging a defect in 2010-2015., which combines extensive survey data and expert technical knowledge headlight class action lawsuit and Auburn # 3GYFNBE3XFS557729 my Cadillac. My 2011 SRX Cadillac and have not received any response ; please enter your username or email address intended! It repaired lol who were unable to tell that the headlights were on the road at and. Wanted $ 3,000 to replace headlights a customer service number to call and with the headlight bulbs Texas to... Also occur because of the service supervisor when I was told that UNLESS I a...

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